We make it easy
to get the best customer care.
Genesis Support Center
Learn from our comprehensive knowledge base and find answers to frequently asked questions.
Support CenterHours:
Monday – Friday: 9:00 AM to 5:30 PM PST
Connect With Us
Genesis Smart Homes
Toll Free: 877-554-7013
Local: 509-572-2332
Email: support@genesis.sh
Phone & Text Hours
Monday – Friday: 9:00 AM to 5:30 PM PST
Emails will be responded to as quickly as possible.
